Technology & Data Services

  • Technology supports and is a tool to assist with teaching and learning.

  • Technology integrates into all curriculum areas K-12.

  • Technology supports and is a vehicle for communication and collaboration between staff, students, parents, and the global community.

  • Technology professional development provides critical support needed for both students/staff in the lifelong journey
    of learning in an increasingly digital world.

  • Technology provides students and staff with immediate access to information and improves productivity and efficiency.

  • Using technology ethically and responsibly (Digital Citizenship) needs to be modeled, integrated, and included as an important concept throughout our K-12 curriculum.

TECHNOLOGY POLICIES

All of our district's computers, network, and Internet access are provided to support the educational mission of our schools.

JICJ: Students Use of Cellular Phone and Other Electronic Devices

IJNDB: School Computer and Internet Usage Rules

GCSA-R: Employee Computer and Internet Use Rules

Technology & Data Services

TECHNOLOGY STAFF

Lisa Milliard, Director of Technology & Data Services

Bobbie Quist, Applications Solutions Specialist

James Jalbert, Network Administrator/Computer Support Specialist

David Smith, Computer Support Specialist

  • Office located at Caribou Community School (M,T,R,F)

  • Office located at Washburn Elementary School (W)

  • Email: dsmith@rsu39.org

Hailie Jalbert, Helpdesk Support Technician/Data Entry

IT Org Chart

Technology & Data Services

TECHNOLOGY STAFF

Lisa Milliard, Director of Technology & Data Services

Bobbie Quist, Applications Solutions Specialist

James Jalbert, Network Administrator/Computer Support Specialist

David Smith, Computer Support Specialist

  • Office located at Caribou Community School (M,T,R,F)

  • Office located at Washburn Elementary School (W)

  • Email: dsmith@rsu39.org

Hailie Jalbert, Helpdesk Support Technician/Data Entry

TECHNOLOGY SUPPORT ISSUES

  • The best way to contact the technology staff is to submit a ticket to: support@rsu39.org

  • Technology staff are on duty from 7:00 AM to 3:30 PM Monday through Friday. 

  • The tech office at the High School is located on the 2nd floor across from the copier room.

  • The tech office for the Community School is located in Teague Park Wing Upstairs across from the elevator.

  • The Data Services office is located on the Hilltop Wing between the main office suite and the guidance suite.

CLASSROOM TECHNOLOGY:

  • Teachers and Staff at all grade levels will have access to a laptop computer available for their use.

  • Teachers have iPads so they can record lessons and upload them to Schoology.

  • Kindergarten through High School students have devices for learning (1 to 1).

  • Students in grades K-2 use iPads.

  • Students in grades 3-12 utilize chrome books.

  • To ensure compliance with copyright procedures all software applications are installed by our Technology Staff.

  • Interactive Displays are installed in all of our classrooms at Caribou Community School

  • Expanding to Caribou High School with the securing of a USDA RUS Grant. The hope is interactive boards in classrooms for the Fall of 2023 or Spring of 2024.

DISTRICT SOFTWARE

The district utilizes many different approved educational software, all of which are COPPA-compliant.

Children's Online Privacy Protection Act Information

More information about COPPA can be found at https://www.consumer.ftc.gov/articles/0031-protecting-your-childs-privacy-online.

TECHNOLOGY USAGE FEE OR CHROMEBOOK DAMAGES
Parents and guardians can pay the usage fee and/or damage fees online now at E-Funds - Online Technology payment portal

LACK OF HOME INTERNET CONNECTIVITY

Any student who does not have adequate Internet service and needs help with connectivity can notify their school's guidance office and we can send home a mi-fi hotspot to help them when they are in quarantine or are doing classroom work remotely. Students in grades 6-12 who are expected to do homework outside of school on their 1:1 device can "check out" a Mifi for use at home to complete their schoolwork.

HELP REQUESTS

When students, parents, or staff members identify that something is not working right with any of the technology that RSU 39 has provided to them a  support ticket should be sent to support@rsu39.org. Alternatively, students at Caribou High School are invited to visit the Tech Department (Room 205) aka ChromeDepot for assistance and support from our on-site student Junior Tech's.

Students as Tech Support

RSU 39 is a K-12 1:1 tablet, apps for Education district. Our district is home to one brand new K-8 elementary/middle school, and one high school. 

Caribou High School

Recruiting a team of tech-savvy students who were able to troubleshoot and solve technology problems effectively with multiple devices and offer their advice on how to best leverage the Chromebook's in the classroom was a key factor in the success of RSU 39's 9-12 1:1 program. The creation of a student-run Help Desk alleviated some of the demands placed on the Technology & Data Services Department while at the same time creating a school culture where students became partners in pedagogy. Teachers and students now collaborate on which technology tools are most effective in the classroom; everyone is learning together. Help Desk students will often be called upon to demonstrate a technology tool in their classes because they have established themselves as ed tech leaders in the community. The Help Desk located in Room 215 located at CHS is open throughout the day for teachers, students, staff, and administrators.

Caribou Community School

Our success at the high school has led us to consider a similar program at our new Community School. Currently, we have a student that works in the Tech office under direct supervision of our CCS tech for a half per day. This student is ready to assist any students or staff with their Chromebook issues. When the traffic is not busy this student is learning how to replace components on the Chromebooks, and working on other tasks assigned by the CCS technician.

MLTI SLAM (Student Leadership Ambassadors of Maine)

MLTI 2.0 is engaging students in a new way through the "MLTI SLAM (Student Leadership Ambassadors of Maine)" initiative, which provides school-based and student-focused opportunities for teams to grow into leaders of technology integration within their school and state.

Check out the latest MLTI SLAM Show